Refund Policy
At Upcallgirls, we value your trust and satisfaction above all else. Our commitment to providing you with reliable and genuine astrological services is unwavering. If for any reason you find yourself seeking a refund, we want to ensure a clear and hassle-free process.
1. Eligibility Criteria for Refunds:
Unsatisfactory Experience: If you feel that the astrological consultation you received did not meet your expectations, we encourage you to reach out to us within 48 hours of your session.
Technical Issues: In case of technical glitches or interruptions during your session that hindered the quality of your experience, please notify us promptly.
2. How to Request a Refund:
Visit our Refund Policy section for details on eligibility, procedure, and our commitment to your satisfaction. Refunds can be requested within 10 days from the purchase date.
Contact Us: To initiate a refund request, please send an email to astracall32@gmail.com with your name, contact information, session date, and the reason for your
Provide Details: Clearly outline the reasons you're dissatisfied with the service and how it did not meet your expectations.
3. Refund Process:
Evaluation: Our team will carefully review your refund request and the details provided. We may contact you for further information if necessary.
Timelines: We aim to process refund requests within 5 business days of receiving all required information.
Payment Method: Refunds will be issued using the original payment method you used to book your session.
4. Exclusions:
Delayed Requests: Refund requests received after 48 hours of your session or beyond the stipulated timeframe will not be eligible for consideration.
Non-Participation: If you did not participate in the session at the scheduled time and did not provide advance notice of cancellation, you will not be eligible for a refund.
5. Contact Us:
If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team at support@upcallgirls.com. We are here to assist you and ensure your satisfaction with every aspect of your experience with Upcallgirls.
At Astracall, your trust and contentment are at the core of our mission. We appreciate the opportunity to serve you and provide you with meaningful astrological insights. Thank you for choosing us