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Dear Customer

We are pleased to inform you that your refund request has been successfully processed. Your satisfaction is our priority, and we are dedicated to ensuring a smooth resolution for you.

Refund Details:

  • Ticket Number: 0124164582

  • Product/Service: Personal WhatsApp Video call

  • Reason for Refund: Service not Received

  • Refund Amount: We will refund all the money you paid

  • Refund Method: UPI

Refund Process Overview:

The process has been completed in accordance with our refund policy. Here are the key details:

  • Processing Time: Your refund request was processed within 5 to 10 business days, as previously communicated.

  • Notification of Refund Status: Once the refund request has been reviewed and processed, we will notify you via email regarding the status and expected timeline for the refund.

Communication and Updates:

You will receive updates at each stage of the process via email, keeping you informed of the progress of your refund request. Should further information be required, our team will promptly reach out to you.

Feedback and Further Assistance:

Your feedback is valuable to us. If you have any comments or concerns, or if there's anything else we can assist you with, please don't hesitate to contact us.

Contact Us:

Our support team is available for any further assistance:​

Thank you for your patience and cooperation throughout this process. We hope to continue providing you with a great experience in the future.

Sincerely,

Astracall

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